Before You Ask—We’ve Got You
Frequently Asked Questions
Do you accept international payments?
Yes, we accept international payments via PayPal. However, please note that we only ship within Malaysia. Your bank may apply exchange rates or additional fees.
For detail information, please visit our Payment Policy
How long does it take to process my order?
Orders are processed within 1 to 3 business days, excluding weekends and Malaysian public holidays.
For detail information, please visit our Shipping Policy
Do you deliver on weekends or public holidays?
No, we process and deliver orders only on business days (Monday to Friday), excluding Malaysian public holidays.
For detail information, please visit our Shipping Policy
What is your return policy?
We accept returns within 30 days of delivery for items that are new, unused and in original condition.
For detail information, please visit our Return and Refund Policy
Who pays for the return shipping?
We offer free return shipping on all eligible returns within Malaysia.
For detail information, please visit our Return and Refund Policy